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Shock and awe work in presentations

I recently got a letter from a lawyer threatening to sue me because I had mistakenly used a copyrighted image in a blog.

The letter was not a cease and desist letter. It was a shock and awe letter, so threatening and hostile—so long, tedious, and burdensome in its language and requests– that I went into a state of deep hostility myself.

I will leave that there, and simply ask if you’ve ever wanted to deliver a presentation that begins with shock and awe. Not the same kind of shock and awe—threatening and hostile—but the kind of shock and awe that is pyro-technical and theatrical, filled with dramatic stories, extravagant claims, and demonstrative behaviors on your part, all designed to make the audience say, “WOW! What a speaker! What a great presentation.”

I have had that desire many times. I collect stories, and admire speeches and presentations that begin with a bang. But I also recognize that when I go for shock and awe, I surrender a slice of my gravitas and professionalism.

I am coming to feel that a good speaker is in service to the audience, and does not draw attention to himself. He only uses his expressive power to bring the message to life for the audience, similar to an actor, who is at his best when you don’t see the acting.

As a speaker or presenter, when you drop shock and awe on an audience, you’re swinging for the fences (a baseball analogy suggesting that you’re taking a big chance and are increasing the likelihood of failure.) Your audience may very well respond to you as I did to the lawyer, and go into a kind of resentment—judging you as a show-off, a person of intemperate character, and watching you skeptically.

There is an old bit of wisdom among actors and other performers: never take your showmanship to the Nth degree. Never get so loud and passionate that you have no more loudness or passion to give. Always stay in control, at least several steps this side of the edge.

Modesty in all things, you might say—even in your dalliance with shock and awe.