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feedback 101

Feedback: 13 Ways to Help Improve People’s Performance

John Richardson offers this easy to digest outline for giving feedback. It’s valuable to people who need to guide others to be more effective. There are three forms of feedback: Appreciation: Encouragement, praise, acknowledgment. Focus on the individual, not the individual’s performance. Coaching: Advice intended… Read More »Feedback: 13 Ways to Help Improve People’s Performance

We Need Stories with a Purpose

I am usually allergic to buzzwords. A few years ago, when storytelling became a popular metaphor for public speaking, I began to feel a little grumpy. But I have been released temporarily from my distemper. Why? Because I’ve listened to Robert McKee and Barbara Minto, two stalwarts in support of stories with a purpose…