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{"id":436,"date":"2010-08-04T20:32:21","date_gmt":"2010-08-05T00:32:21","guid":{"rendered":"http:\/\/www.executivespeechcoachny.com\/?p=436"},"modified":"2021-04-12T09:04:47","modified_gmt":"2021-04-12T13:04:47","slug":"fierce-conversations-fierce-presentations","status":"publish","type":"post","link":"https:\/\/www.simswyeth.com\/20100804-fierce-conversations-fierce-presentations\/","title":{"rendered":"Fierce Conversations"},"content":{"rendered":"

I read the following in The Alternative Board\u2019s <\/a>newsletter today and want to pass this on to presenters and persuasive speakers.<\/p>\n

What conversations are you avoiding?\u00a0 Maybe it\u2019s with a good friend you don\u2019t want to hurt.\u00a0 Maybe it\u2019s with a difficult person and you are concerned about their response.\u00a0 Or maybe it\u2019s with a family member in your business.<\/p>\n

Susan Scott<\/a>, the author of the book \u201cFierce Conversations<\/a>,\u201d tells us that people want to hear the truth, even if it is unpalatable.\u00a0 There is something within us that responds deeply to people who level with us.<\/p>\n

The Seven Principles of Fierce Conversations:<\/p>\n

    \n
  1. Interrogate reality:\u00a0 Get everything out in the open.\u00a0 Identify the issue, check for understanding and agreement.<\/li>\n
  2. Make it real:\u00a0 What are you pretending not to know?\u00a0 Authenticity is not something you have; it is something you choose.<\/li>\n
  3. Be in the moment:\u00a0 Simply paying attention to someone, really asking, really listening can evoke a wholehearted response.<\/li>\n
  4. Tackle your toughest challenge today:\u00a0 Go directly to the source and confront the person, one-to-one, privately.<\/li>\n
  5. Find a way to say the things that can\u2019t be said:\u00a0 Bring some of your private thoughts into the conversation without labeling them as truth, only conjecture to be explored together.<\/li>\n
  6. Take responsibility for your emotional wake:\u00a0 Deliver your message without the emotional load \u2013 blaming, sarcasm, exaggerating, labeling.\u00a0 Leave every conversation with the other person feeling better than before.<\/li>\n
  7. Use silence:\u00a0 Fierce conversations require silence.\u00a0 Ask a question that expands possibilities, then, wait.<\/li>\n<\/ol>\n

    The Three Steps in a Fierce Conversation<\/p>\n

    Make a clear, concise opening statement<\/a>:\u00a0 Name the issue; give examples; describe your emotions; clarify what\u2019s at stake; identify your own contribution to the problem; indicate clearly your wish to resolve the issue; invite the other person to respond.<\/p>\n

    Inquire into the other person\u2019s view:\u00a0 Really try to understand their perspective, but don\u2019t be satisfied with defensiveness or surface explanations.\u00a0 Ask for more, saying \u201cI see things quite differently.\u201d<\/p>\n

    Resolution:\u00a0 What have we learned?\u00a0 Where are we now?\u00a0 Make an agreement and determine how you will hold each other accountable.<\/p>\n

    What fierce conversations are you avoiding?\u00a0 Or what fierce presentation are you avoiding?<\/p>\n

    Maybe it\u2019s time for a fierce conversation.\u00a0 Maybe it’s time for a fierce presentation!\u00a0 Thank you Susan.<\/p>\n","protected":false},"excerpt":{"rendered":"

    I read the following in The Alternative Board\u2019s newsletter today and want to pass this on to presenters and persuasive speakers. What conversations are you avoiding?\u00a0 Maybe it\u2019s with a good friend you don\u2019t want to hurt.\u00a0 Maybe it\u2019s with a difficult person and you are concerned about their response.\u00a0 Or maybe it\u2019s with a… Read More »Fierce Conversations<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_ti_tpc_template_sync":false,"_ti_tpc_template_id":""},"categories":[336,24],"tags":[36,603,18,297,291,88,337,905,30],"yoast_head":"\nFierce Conversations - M Sims Wyeth LLC<\/title>\n<meta name=\"description\" content=\"Help with employee development, executive presence, and communication skills. The best public speakers turn to Sims Wyeth & Co.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simswyeth.com\/20100804-fierce-conversations-fierce-presentations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fierce Conversations - M Sims Wyeth LLC\" \/>\n<meta property=\"og:description\" content=\"Help with employee development, executive presence, and communication skills. 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