I read the following in The Alternative Board’s newsletter today and want to pass this on to presenters and persuasive speakers. What conversations are you avoiding? Maybe it’s with a good friend you don’t want to hurt. Maybe it’s with… Read More »Fierce Conversations
I spent a day working on sales messages and presentation of those messages with a sales force, except the sales force was divided in two—half were an outside field force, and half were inside sales. We discovered that it was… Read More »Two kinds of selling
It is Sunday afternoon. My wife is away for a week at a poetry summit in California. No food in the fridge, dishes in the sink, bed unmade. Too much TV. My daughter is engrossed in the music scene of… Read More »The autobiography of a speech coach
Gary Forman is a friend of mine. He’s a great speech writer. He was working on a stump speech for himself. He came over to read it to me and get my feedback. It was fabulous, and so was he, a fierce partisan in… Read More »The Youie Youness of You
Over cigars and Chivas on Sunday night with Dikki Ellis, Michael Christensen and Zach Grenier, we came across an interesting distinction between clowning and acting, and one that is helpful to business speakers. Michael is a Co-Founder of the Big… Read More »The fourth wall or not
I was steered to a web video the other day by an e-mail from a friend, and found myself in a garden of presentation skills coaches (also on video), many of whom quoted research done by Dr. Albert Mehrabian of Stanford… Read More »Scientific research on communication